Our values
We bring the following key values to the work we do:
Leadership
Facilitating the highest standard of service in sexual and reproductive health
- We offer a unique, integrated educational, training and clinical service in sexual and reproductive health.
- We are equipped with the latest information, data and knowledge.
- We are informed and innovative in our approach to practice and education.
- We are regularly asked to provide informed submissions to government and other key decision makers on complex sexual and reproductive health matters.
- We take an informed and considered stand on complex issues such as RU486.
- We evolve and adapt to meet the changing sexual and reproductive health needs of the Victorian community.
- We lobby, consult, collaborate and advocate effectively on behalf of Victorians.
Openness
Fostering an open-minded, non-judgemental and approachable service
- We offer understanding, sensitivity and reassurance to our clients in dealing with any sexual and reproductive health matter.
- We listen and act without prejudice.
- Our motivation is to provide choices and options to our clients.
- If we can't help, we make sure we find someone who can.
Expertise
Providing superior knowledge and experience
- We have a dedicated and highly skilled multidisciplinary team of professionals including doctors, nurses, counsellors, teachers and administrative staff who are able to work with a wide range of stakeholders and clients.
- We have an extensive knowledge base and keep up to date with new developments in sexual and reproductive health.
- We base our activities and decisions on evidence.
- We are responsive and proactive.
- We work to the highest standard and are committed to excellence in the work that we do.
Trust
Offering the highest level of confidentiality, privacy, honesty and integrity
- We provide a secure and safe environment for our clients.
- We provide our stakeholders and clients with factual information.
- We are sensitive to the impact of gender, culture and social environment on sexual and reproductive health beliefs and behaviours.
- We engage in honest and open dialogue with our stakeholders and clients.
- We are responsive to the sexual and reproductive health needs of Victorians.
- Our advice and opinion is sought after and highly respected.
Passion
Working with commitment, drive and dedication
- We care about the sexual and reproductive health of our clients and want to make a difference.
- We are flexible and willing to tailor our services to meet special needs.
- We take responsibility and strive to find solutions.
- We are resourceful and innovative in the work we do.
Community
Empowering the communities and individuals with whom we work
- We are committed to ensuring these communities have the care and information they need to make safe sexual and reproductive health decisions.
- We are sensitive to diversity in our promotion of sexual and reproductive health.
- We help people who have difficulty accessing mainstream services and provide specialist services to increase access to education, training and clinical care.
- We recognise the special needs of people with disabilities, people from culturally and linguistically diverse communities and young people and actively develop our expertise and services to meet their needs.